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The designated parking spot been taken?

What should you do if the parking spot where you collected the vehicle from has been taken.

Updated over a week ago

In the event that another vehicle has been parked in the designated parking spot, please park in a nearby legal location and record this in the app when ending your booking.

However, do NOT park in the following conditions without contacting us first:

  • A time restriction zone

  • A paid parking zone

  • At a charging station

  • On the kerb or pavement

  • Less than 1m from a driveway entrance

  • On any yellow lines

If you are unsure, reach out to our support team and we will see what we can do to assist.

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