Your Ryd vehicle will be located at a designated parking spot at your hotel or a nearby Ryd partner location in Queenstown. Please refer to your booking confirmation for the exact address and any specific instructions.
Upon arrival, use the Ryd app to locate your vehicle. The app will provide details such as the parking bay number or a photo of the car's location. If your hotel offers valet service, the app will guide you on how to coordinate with the valet for vehicle retrieval.
Should you have any difficulty finding your vehicle, our 24/7 support team is available to assist you.