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How do I charge the car?

Updated this week

1. Make sure the car is unlocked and you haven't ended your booking.

2. Push the access hatch to reveal the charging port. For TESLA, you may need to unlock the charge port from the car menu.

3. Insert the charging plug. Some plugs require pushing the button found on the top of the plug.

4. If available, tap the red ChargeNet FOB against the charger to activate the charging process.

5. In most cases, the light should change colour, or start to blink. Remember to place the FOB back in the centre console when done. If the charging doesn't start, try unplugging the charger, retap the FOB against the charging terminal, and plug it in again.

6. When you're ready to unplug, you generally tap the FOB to stop the charging process.

You also may come across the following:

  • pull the plug out directly,

  • having to lock and unlock the car before removing the plug,

  • pushing a release button, generally located near the charging port or on the plug, and

  • end the charging process the with charging provider's app if not using the provided Card.

How do I find a charger?

We've written a guide for this here.


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