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How do I report any in-trip cleanliness or maintenance issues?
How do I report any in-trip cleanliness or maintenance issues?

Reporting issues

Updated over a week ago

For urgent issues, please call us at 09 909 8410. For less urgent matters, you can use the chat function in the app or email us at [email protected]. Our team is ready to assist and ensure your rental experience meets our high standards.
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If the car has been dirtied to a point that wouldn't be acceptable for the next driver to use, please use a nearby cleaning service to bring it back to the condition you received it.

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