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How do I report any in-trip cleanliness or maintenance issues?
How do I report any in-trip cleanliness or maintenance issues?

Reporting issues

Updated over 10 months ago

For urgent issues, please call us at 09 909 8410. For less urgent matters, you can use the chat function in the app or email us at [email protected]. Our team is ready to assist and ensure your rental experience meets our high standards.
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If the car has been dirtied to a point that wouldn't be acceptable for the next driver to use, please use a nearby cleaning service to bring it back to the condition you received it.

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