Picking Up Your Ryd
Things to know before starting a trip
32 articles
Can I take my bike, kayak, or skis in the vehicle?
How do I drive an electric car?
Can I take my pet in a Ryd car?
Can other people drive on my account?
Does my cellphone need an active internet and Bluetooth connection?
I can't seem to start the vehicle?
I can't unlock the vehicle?
I can't seem to book the vehicle?
I have found something in the car
The vehicle is dirty when I pick it up, what can I do?
Do I have to take photos of the damage at the start of the rental?
What should I do if I notice damage to the car?
How much does it cost to use the vehicle?
Can Ryd vehicles be used for ride-sharing services like Uber or Lyft?
How do I book a vehicle?
What should I check before starting a trip?
How do I access the car once my booking is confirmed?
Are there any restrictions on where I can take the car?
What documentation is required at the start of a trip?
Can I make special requests (like child seats)?
How do I find my booked car's location?
Can I book multiple vehicles at once?
What happens if I'm late to pick up my booked car?
How does Ryd ensure the availability of vehicles?
What are the peak times for vehicle availability?
Can I reserve accessories with the vehicle (e.g., bike racks)?
How far in advance can I book a vehicle?
Does Ryd offer one-way trips?
What happens if my desired vehicle type is not available?
Check for damage at night?
What should I do if the charge level is below 70% when I start the booking?
❄️ Winter Driving & Chain Guide for Queenstown Region